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Capital Hill Apartments
17 - 23 State Circle
FORREST ACT 2603
PO Box 6248
O'CONNOR ACT 2602

 

Managing Agent

Under the authority of the Unit Titles (Management) Act 2011, the Owners Corporation has appointed City Strata Management as the Managing Agent for Capital Hill Apartments.

Our principal point of contact is Jeanette Tym  jeanette.tym@citystrata.com.au

Contact details are:

Address:27 Torrens Street,
Braddon  ACT  2602

PO Box 6248
O’Connor ACT 2602

Telephone:  (02) 6156 3305
Email:           customercare@citystrata.com.au
Web site       www.citystrata.com.au

Office hours: 8.30am-5.00pm Monday to Friday

City Strata is an award-winning, autonomous, privately owned Canberra strata management business.  It provides a wide range of secretarial and treasury services to the Owners Corporation Executive Committee and, in addition, is delegated responsibilities in repair and maintenance and in enforcing the By-Laws and Rules relating to the Units Titles (Management) ACT 2011 to the extent authorised.

Correspondence

All requests and complaints, other than matters relating to safety, should be lodged in writing or email, giving sufficient detail for full consideration. The matter will then be dealt with by City Strata as soon as possible; otherwise it will be referred to the Executive Committee for further consideration.
Work Health & Safety (WHS) matters such as reports of hazards should be communicated in the fastest and most expeditious manner possible.

Tenants

Other than for WHS matters, tenants should not normally communicate direct with the Managing Agent. The proper channel for tenants with queries, complaints or suggestions is through their landlord or estate agent. The Managing Agent’s primary responsibility is to the Owners’ Corporation.