Managing Agent

Under the authority of the Unit Titles (Management) Act 2011, the Owners Corporation has appointed  Bright and Duggan (ACT) as the Managing Agent for Capital Hill Apartments.

Our principal point of contact is Bright and Duggan (ACT) customercare@bright-duggan.com.au

Contact details are:

Address:
Suite 4, Level 4
33 Allara Street, Canberra, 2601

Telephone:  (02) 6156 3305
Email:          customercare@bright-duggan.com.au
Web site      https://bright-duggan.com.au/

Office hours: 8.30am-5.00pm Monday to Friday

Correspondence

All requests and complaints, other than matters relating to safety, should be lodged in writing or email, giving sufficient detail for full consideration. The matter will then be dealt with by Bright and Duggan (ACT) as soon as possible; otherwise it will be referred to the Executive Committee for further consideration.
Work Health & Safety (WHS) matters such as reports of hazards should be communicated in the fastest and most expeditious manner possible.

Tenants

Other than for WHS matters, tenants should not normally communicate direct with the Managing Agent. The proper channel for tenants with queries, complaints or suggestions is through their landlord or estate agent. The Managing Agent’s primary responsibility is to the Owners’ Corporation.